Over the last two years, we’ve been working to improve our internal effectiveness and decision-making based on feedback from staff. This involved redefining and strengthening
leadership and management teams; improving decision-making speed and transparency; and introducing technical working groups (TWGs), steering committees and a new decision-making framework, RAPID, created by our friends at Bridgespan.

In February, we launched a new Global Leadership Council (GLC), comprising 19 directors or function heads, to complement our 8-person Global Executive Team (GET ). The GLC was formed after a staff-led consultative process. We previously had a Global Management Team, but surveys and focus groups revealed it was too big and its purpose and role were unclear. The new GLC will meet quarterly and engage regularly with the GET on key strategic topics.

We will continue to use steering committees to monitor performance against our organizational goals and facilitate decision-making. As needed, TWGs will be formed and engaged to make recommendations to the steering committees and many GLC members will
be part of TWGs. All the GLC and GET will be getting together in July for an in-person leadership retreat but have already met on several occasions to input into new strategic
considerations.