Founded in 2001, Charity Navigator has become the nation’s largest and most-utilized evaluator of charities. In their quest to help donors, their team of professional analysts has examined tens of thousands of non-profit financial documents and then used this knowledge to develop an unbiased, objective, numbers-based rating system (for a total of four stars) to assess over 9,000 of America’s most worthy charities. See Living Goods’ award information here.

In 2013, GSK and Save the Children launched the first Healthcare Innovation Award to identify and reward innovations that have proven successful in reducing child deaths in developing countries. Living Goods was honored to be recognized with this award in 2015.

Living Goods and Last Mile Health were recognized with inaugural honorees of the Audacious Project, a collaborative approach to funding ideas with the potential to create change at thrilling scale. Together, Living Goods and Last Mile Health will provide lifesaving healthcare to 34 million people across six countries in East and West Africa by 2021 by deploying 50,000 digitally-empowered community health workers (CHWs).

In 2020, Living Goods was added to The Million Lives Club, which celebrates entrepreneurs and innovators measurably impacting and improving the lives of those living on less than $5 a day.

The Trinity Challenge (TTC) is a coalition of 42 organisations from the private, public, philanthropic and academic sectors, working towards protecting the world from future pandemics, by using data, analytics and digital tools. TTC was launched in September 2020, as part of global efforts to protect one billion people from health emergencies. TTC invited applications from across the world to develop and scale non-medical interventions, in areas such as data science, behavioural science, and economics, which have been areas often overlooked by current COVID-19 interventions.

Living Goods has received a Guidestar 2024 Platinum Seal of Transparency for our program information and brand details.

Welcome to the Living Goods Integrity Line

Living Goods is committed to upholding the highest ethical standards in all our activities. We expect all stakeholders—including staff, contractors, volunteers, interns, freelance consultants, and partners—to act with integrity and accountability.

We acknowledge our duty to act as stewards, ensuring the safety of children, communities, and all those impacted by our work. Moreover, we recognize our duty to foster a conducive environment to realize our organizations’ ambitions and aspirations.

Our Integrity Line provides a safe and confidential way to report concerns and helps us protect the people and communities we serve.

All reports are treated with strict confidentiality, and we maintain a zero-tolerance policy for retaliation against individuals who report concerns in good faith.

If you have any concerns, please make a report through the contacts below:
> Living Goods Ethics Portal – Link
> Email – reports@lighthouse-services.com  (must reference Living Goods in the report)
> Integrity Lines;

        1. Kenya: 800-603-2869 (Toll Free) | +254 721 611027

        2. Uganda: 800-603-2869 (Toll Free) | +256 414 233 063 | +256 392 202 030

        3. United States: 800-603-2869 (Toll Free)

In partnership with Ministries of Health and the Johnson & Johnson Foundation, we co-designed a Digital Health Maturity Model to guide governments in assessing and advancing their digital health programs. This model evaluates community health programs, policy and funding infrastructure, and existing health technologies, offering a structured pathway for building and scaling digital health systems.

Our partnerships also include organizations like Medic, Dimagi, and ONA, enabling us to design and deploy impactful digital tools that optimize CHW performance and improve healthcare outcomes in the regions we serve.

Effective CHW programs require more than digital tools. We ensure CHWs have strong supervision, continuous training, adequate supplies, and fair compensation. We advocate for these components in national policies and work with governments to co-finance and co-implement them, building long-term capacity for strong community health systems.

As tech-agnostic experts, we select the right platform for each unique context. For example, we used CHT in Kenya and Uganda but recommended CommCare in Burkina Faso for its suitability to local needs.

Living Goods handles the full software development lifecycle: designing, developing, deploying, and implementing digital solutions at scale. Unlike other tech partners, we bring hands-on field expertise, ensuring solutions are tested and refined on the ground.

With a 50+ member digital health team, we oversee the entire tech stack, from software architecture and UI/UX design to cybersecurity. Managing tech in-house allows us to rapidly adapt workflows, visualize data, and troubleshoot, offering an agility that rivals tech companies.

We specialize in digitally enabled performance management. By using data-driven tools, we rigorously monitor and improve CHW performance at every level. Our data shows that CHWs are now more effective in finding and treating sick children than before adopting digital tools.

Living Goods was among the first in Africa to equip CHWs with smartphones, launching our app in 2014 and later collaborating with Medic to enhance the open-source Community Health Toolkit (CHT). By 2021, we supported 11,000 CHWs reaching 8.5 million people, and our app served as the model for Kenya’s national electronic Community Health Information System (eCHIS).

Unlike organizations that stop at data collection, Living Goods designs digital tools tailored for impact, featuring well-structured workflows and data-driven task lists that enhance CHW performance. As a rare systems integrator, we bridge the gap between health programs and tech solutions, ensuring digital tools are not only effective but sustainable and scalable for government use.

Our approach fills a critical need in the community health space: while technology providers often lack on-the-ground insights, we combine digital expertise with field-tested solutions, creating impactful, adaptable programs that work in real-world conditions.

Excellence in Giving recognizes Transparency when charities share more data about governance, finances, strategy, and impact than the IRS requires. Each recognized charity has submitted 175 data points about operations and performance for donors to review before making an informed giving decision. Transparency seal recipients voluntarily disclose debt levels, Board practices, 3-year program and financial trends, impact stats, strategic plans, and even an internal S.W.O.T. analysis (Strengths, Weaknesses, Opportunities, and Threats).