Founded in 2001, Charity Navigator has become the nation’s largest and most-utilized evaluator of charities. In their quest to help donors, their team of professional analysts has examined tens of thousands of non-profit financial documents and then used this knowledge to develop an unbiased, objective, numbers-based rating system (for a total of four stars) to assess over 9,000 of America’s most worthy charities. See Living Goods’ award information here.

In this rollout, 2,450 CHWs received mobile phones loaded with a diagnostic support app, aiding CHWs in conducting integrated community case management (iCCM) and other community interventions. These efforts have brought the government closer to its ambitious goal of expanding eCHIS to 30% of CHWs in 50 districts by 2025.

This landmark system will enhance training, data quality, and data-driven decision-making – enabling CHWs to provide consistent quality of care and ensuring community-level data is integrated into the national health information system. This will enable the government to better understand disease burdens at the community level, monitor quality of service delivery by CHWs, plan for commodities, and effectively budget for and operationalize their community health programs.

In 2013, GSK and Save the Children launched the first Healthcare Innovation Award to identify and reward innovations that have proven successful in reducing child deaths in developing countries. Living Goods was honored to be recognized with this award in 2015.

Living Goods and Last Mile Health were recognized with inaugural honorees of the Audacious Project, a collaborative approach to funding ideas with the potential to create change at thrilling scale. Together, Living Goods and Last Mile Health will provide lifesaving healthcare to 34 million people across six countries in East and West Africa by 2021 by deploying 50,000 digitally-empowered community health workers (CHWs).

In 2020, Living Goods was added to The Million Lives Club, which celebrates entrepreneurs and innovators measurably impacting and improving the lives of those living on less than $5 a day.

The Trinity Challenge (TTC) is a coalition of 42 organisations from the private, public, philanthropic and academic sectors, working towards protecting the world from future pandemics, by using data, analytics and digital tools. TTC was launched in September 2020, as part of global efforts to protect one billion people from health emergencies. TTC invited applications from across the world to develop and scale non-medical interventions, in areas such as data science, behavioural science, and economics, which have been areas often overlooked by current COVID-19 interventions.

Living Goods has received a Guidestar 2024 Platinum Seal of Transparency for our program information and brand details.

Welcome to the Living Goods Integrity Line

Living Goods is committed to upholding the highest ethical standards in all our activities. We expect all stakeholders—including staff, contractors, volunteers, interns, freelance consultants, and partners—to act with integrity and accountability.

We acknowledge our duty to act as stewards, ensuring the safety of children, communities, and all those impacted by our work. Moreover, we recognize our duty to foster a conducive environment to realize our organizations’ ambitions and aspirations.

Our Integrity Line provides a safe and confidential way to report concerns and helps us protect the people and communities we serve.

All reports are treated with strict confidentiality, and we maintain a zero-tolerance policy for retaliation against individuals who report concerns in good faith.

If you have any concerns, please make a report through the contacts below:
> Living Goods Ethics Portal – Link
> Email – reports@lighthouse-services.com  (must reference Living Goods in the report)
> Integrity Lines;

        1. Kenya: 800-603-2869 (Toll Free) | +254 721 611027

        2. Uganda: 800-603-2869 (Toll Free) | +256 414 233 063 | +256 392 202 030

        3. United States: 800-603-2869 (Toll Free)

Living Goods has historically operated across 19 Ugandan districts, and many more through our former partner BRAC. In recent years, we shifted our strategy, aiming to deepen our impact in fewer geographies rather than spread ourselves thinly across many. Our goal is to saturate our geographies of focus to demonstrate improved health outcomes while increasingly providing technical assistance to the government to ensure sustainability of the community health program.

Living Goods also supports the government in developing facilitative policies, budgets, and operational frameworks for community health, and in building a digital system to centralize and enable data use for decision-making. The ultimate goal is an integrated, government-owned community health system that improves health outcomes at scale.

Effective 2024, however, we made the strategic decision to reorganize our operations and deepen our impact in fewer geographies rather than spread ourselves thinly across many. Our aim is to support at least 50% of CHWs in the districts where we work, while fully covering specific sub-districts as we gradually scale to 100% coverage. By saturating our geographies of focus, we will achieve greater impact on health outcomes and ensure the right enabling environment is in place for long-term improvements in community health.

Excellence in Giving recognizes Transparency when charities share more data about governance, finances, strategy, and impact than the IRS requires. Each recognized charity has submitted 175 data points about operations and performance for donors to review before making an informed giving decision. Transparency seal recipients voluntarily disclose debt levels, Board practices, 3-year program and financial trends, impact stats, strategic plans, and even an internal S.W.O.T. analysis (Strengths, Weaknesses, Opportunities, and Threats).