Meet The Team
Founder and President
Chuck is a serial entrepreneur in both the business and social sectors. After earning a BA in Architecture and a Master’s in Public and Private Management from Yale, he founded TravelSmith and built it into the top brand in travel wear with over two million customers and $100 million in sales. In affiliation with private equity firm Golden Gate Capital, he participated in the acquisition and turnaround of several major apparel brands with combined sales over $2 billion, including Spiegel, Newport News, Norm Thompson and Express. Chuck also used his turnaround skills to help the HealthStore/CFW Shops, a struggling system of franchised drug shops serving the poor in Kenya. He founded Living Goods in 2007 to harness the power of micro-entrepreneurs to deliver life-changing products to the doorsteps of the poor. He lives in California with his wife Molly and three rowdy boys – Cooper, Riley and Jackson.
East Africa Director
Shaun’s first career was in finance. He worked for Goldman Sachs in London and later managed his own hedge fund in San Francisco. Like many at Living Goods, he then made the leap from the private to the non-profit sector, and has focused on serving women and children in the developing world. He spent three years in India teaching street children and creating vocational training projects. Shaun then joined mothers2mothers in South Africa. At m2m, Shaun led the launch and scaling-up across Southern and East Africa of a peer counseling program preventing mother-to-child transmission of HIV. Following this, he returned to the US where he worked for the Fistula Foundation, a leading funder of treatment for African women suffering from this devastating childbirth injury. Shaun earned a B.A. in Economics from Cambridge University.
Director of Research & Partner Development
Molly brings over ten years of experience in public health, international development, and social enterprise to her work at Living Goods. She developed social impact assessments for Vision Spring and Hindustan Lever Limited’s Project Shakti while living in India, and conducted diligence on Acumen Fund’s health and water investments. Before graduate school, she directed community development programs for ProWorld in Peru and managed a rural sanitation program in Mexico. Molly earned an MBA and MPH from the University of Michigan, where she focused on market-based solutions for poverty alleviation and global health. She graduated Magna Cum Laude from Brown University with a BA in Community Health.
Director of Marketing & Development
Chris leads consumer marketing, corporate communications, and business development at Living Goods. He is an accomplished marketing strategist with over ten years experience designing powerful brand strategies for Fortune 50 companies, national non-profits, and global causes. Chris’ brand insights provided the strategic backbone for some of the most powerful marketing campaigns of the past decade winning awards for both creativity (two Emmys) and effectiveness (five EFFIEs). After directing research and strategy on a project for The Bill & Melinda Gates Foundation, Chris caught the global health bug. Upon that project’s completion, he left his cushy advertising career to move to Kenya to develop a strategic communications capacity for Sub-Saharan Africa’s largest HIV/AIDS control program. Chris earned his BS in Marketing from the University of Minnesota and attended graduate school at Syracuse University’s Newhouse School of Public Communications.
Director of Product Development
Liz has over 20 years experience working in British manufacturing and the retail industry leading the sourcing, quality management and performance of a wide range of products. During her time at Sainsbury’s, a UK retailer, she was responsible for the development and performance of over 6000 private label products and delivering a sourcing with integrity strategy that ensured Sainsbury’s was the largest retailer in the world for Fairtrade products. In addition she served on the board of Fairtrade International as a trader representative, a global organisation working to secure a better deal for farmers and workers. Two years ago she made the transition from the private sector to work for Fairtrade Africa in Kenya. Liz helped to lead this organisation, implementing a major change program as well as establishing a marketing organisation to promote Fairtrade products in Kenya. Working in Africa is a return to her roots as she was born in Zambia. She grew up in Papua New Guinea and the UK where she gained a BSC in Agriculture and Food Science from Nottingham University.
Director of Analytics
Brad leads the building of Living Goods’ capacity to gather, analyze and utilize information that will drives improvement to our business. Brad joined Living Goods in April, 2013, having previously worked at Acumen Fund, where he managed their metrics and impact work across a global portfolio of impact investments. Prior to Acumen, Brad was with Google.org, where he led M&E efforts that built a culture of rigorous, thoughtful, analytical impact assessment. He joined Google.org from Google Inc., where he began, and later helped manage, the Business Analytics team in Google's Online Sales and Operations department. Brad holds a BS degree in Mechanical Engineering from Stanford University.
Uganda Country Director
Alfred joins Living Goods with 14 years of social enterprise experience and more than 20 years in senior management positions. Prior to joining LG, Alfred gained East Africa experience as Country Director – Tanzania for KickStart International, a social enterprise, which manufactures and sells small-scale irrigation equipment for rural farmers. He led an 80-person team to significantly improve sales, increase operational performance and achieve targets. Prior to that, Alfred was President of a leading social enterprise consulting firm, Community Wealth Partners, where he had the opportunity to develop strategies and business plans with many entrepreneurial nonprofit leaders and donors across the U.S. Before the career change to social enterprise, as SVP/General Manager at NYSE-listed Snyder Communications, Alfred spent 10 years developing and implementing target marketing programs for large consumer goods and pharmaceutical clients in the U.S. Alfred holds a B.A. from Columbia University.
Director of Technology and Innovation
Harsh has over five years of experience innovating products and services in developing economies. He founded Firefish, an education products and services company, with operations in Mumbai, serving clients across 20 cities in India. Prior to Firefish, he worked in the investment banking division at Citigroup in the Media and Telecom franchise. Harsh was the Head of Operations at the Pratham Education Initiative, India’s largest NGO. Prior to Pratham, he was a technology integration consultant at i2 Technologies and a programmer at Infosys Technologies. Harsh has an MBA from the Tuck School of Business at Dartmouth and an undergraduate degree in Engineering from the Indian Institute of Technology.
Head of Finance
A graduate of The University of Nairobi’s School of Business, Joe started his career at Deloitte & Touche East Africa. At Deloitte he was involved in audit assignments cutting across various industries. After working as an auditor for three years he moved to Wananchi Group (Kenya) Limited as Head of Treasury and later served as a Senior Business Analyst in the same organization. Wananchi Group is a triple play company offering cable TV and Internet services in East Africa and is the only cable company in sub-Saharan Africa. As Senior Business Analyst, Joe developed the budget model for Wananchi Group as well as reporting and business analysis dashboards. He brings with him a great deal of experience in auditing, business planning, budgeting, financial modeling and reporting, accounting and analysis.
Head of Talent
Rebecca leads talent attraction and engagement across Living Goods’ global offices. She has a mixed background of nonprofit and for profit experience in talent having worked with organizations such as Engineers Without Borders, BDS Africa, lululemon athletica, and the Lindmand Group. In 2011 Rebecca spent a year in Ghana consulting to the Ministry of Food and Agriculture. While there, she collaborated on a number of ICT for development initiatives including the creation of the mFriday tech hub and mobile content provider Farmerline. Rebecca is passionate about the role of digital technology in social innovation having worked as lead strategist for We Canada, the United Nations 2012 Earth Summit, The Projecting Change Film Festival, Education Generation and multiple Fairtrade actors. Rebecca has a BA in Psychology from the University of Victoria and a GDP in Education from the University of Deakin Australia.
East Africa Operation Consultant
Bill is a 20 plus year veteran of international development with a focus on franchise, operational and logistics systems. In the past, Bill has worked with some of the worlds largest franchise organizations - including Quiznos, Domino’s and Church’s Chicken - establishing leading brands, distribution centers and developing supplier and manufacturing systems. Most recently, Bill worked in Nigeria under a UNDP mentoring program that brings Western management experience to Africa. Prior to that he worked in Kenya with Bridge International Academies, where he oversaw their day to day operations for the academy, call center and quality assurance departments. Bill has a degree from the School of Business administration at University of Michigan and a Restaurant Management Certificate from Cornell University.
Uganda Senior Business Officer
Ronald comes to Living Goods from MTN Uganda where he was a field team leader for a Grameen Foundation funded project of Community Knowledge Workers (CKWs) in eastern Uganda. Ronald managed 65 CKWs who used mobile phones to empower communities to get health, business and agricultural information. Ronald began his career with local government as an intern with Lira district fisheries department educating fishermen on modern fishing methods and helping to form fish landing management units. Upon finishing university, Ronald served as Project Officer for KOKA on a UNICEF/Belgium Survival Fund funded project. Ronald earned a Post Graduate Diploma in Project Planning and Management, a Bachelors of Arts in Organizational Studies, and a Diploma in Education. He is currently pursing a Masters in Management Studies.
If you are like us, you cut your teeth in the private sector, found success, but remained unsatisfied. You want a career that is about more than a paycheck. You want your profit to have a purpose. You are looking for the chance to change millions of lives for the better, including yours. If you want your work to matter, you came to the right place...
Uganda Procurement Manager
Mike brings ten years experience in procurement, logistics, inventory management and distribution to Living Goods. Before joining Living Goods, Mike worked with DHL, Norbrook Pharmaceuticals Worldwide, and Joint Medical Store – the largest private medical store in Uganda. As Head of Dispatch and Distribution for Joint Medical Store, Mike managed logistics for procuring, storing and selling over 2000 products, including pharmaceuticals, medical and surgical sundries, equipment and instruments, and laboratory supplies. Mike holds a diploma in Stores Management from Makerere University Business School, a bachelor’s degree in Procurement and Logistics Management. He is also a member of the Chartered Institute of Logistics and Transport.
Kenya Procurement Manager
Eric has extensive experience in logistics, purchasing and supply chain management. For over ten years, he’s worked in Humanitarian Organization Management and was the Supply Manager for ADRA International (Somalia, Sudan and Kenya), Logistics Coordinator for Medecins sans Frontiere and most recently the Program Logistics Manager for East African Countries at Handicap International. He continues to build a strong contact network through international and local memberships in the chartered institute of Purchasing & Supply (CIPS) and the Kenya Institute of Suppliers Management (KISM). Eric has degree from Eastern African Baraton University Logistics management and Computer Science and is currently pursuing a Masters Degree in Supply Management.
Tamsin brings top-tier consulting experience in strategy and operations to her Advisory Services role at Living Goods. She began her career at the global management consulting firm Bain and Company, working on strategy and talent processes for a global consumer goods company. She then joined Technoserve, supporting the start-up of the office in Zimbabwe and building the strategy for a coffee mill. Most recently, Tamsin was an Acumen Fund Global Fellow working at GADC, a cotton ginnery in Northern Uganda. At GADC she led the company to become the first Fairtrade cotton ginnery in East Africa, increased operational efficiency, obtained funding, and supported the company’s field work with smallholder farmers. Tamsin has a BA in Philosophy, Politics and Economics from Oxford University in the UK.
Nena brings experience from management consulting, nonprofits, and impact investing to Living Goods. She started her career at The Boston Consulting Group, where her projects ranged from sales force effectiveness for a UAE bank to organizational design for US healthcare companies to strategy for the Gates Foundation. Next, Nena worked as a Technical Assistant to Rwanda’s National Coffee Board to implement Rwanda’s national coffee strategy in partnership with TechnoServe. Most recently, Nena was a Portfolio Associate in Acumen’s Nairobi office, where she supported diligence, deal structuring, and post-investment management for agriculture investments across East Africa. Nena has an MBA from the Stanford Graduate School of Business and a BA from Duke University, where she studied public policy and economics.
Sarah is a communications specialist focused on innovative businesses and the use of technology to develop African markets. Before joining Living Goods she spent five years as Communications Director of the mobile technology company Esoko in Accra, Ghana. At Esoko, Sarah led field marketing initiatives to grow Esoko’s user base into 16 countries, led PR efforts, and oversaw research, grants and product testing. Before Esoko, Sarah served in the Peace Corps in Guinea as a small business development specialist, worked at Honeybee Robotics in New York, and contributed to small enterprise programs for artisans in Peru. She studied Social Anthropology at Berry College, speaks French, and has written for National Geographic, ICTUpdate, Jouvet and others.
Uganda Health Training Officer
Michael joined Living Goods in February 2009 from the UK founded organization Mildmay International – an NGO that deals with the care, training and education of HIV infected and affected people. At Mildmay, Michael was a Health Training Officer focused on training staff and caregivers on how to effectively communicate with HIV infected and affected people with special attention given to disclosing HIV status to children and adolescents. Before Mildmay, Michael was a Child Development Officer with Compassion International, an organization helping orphans and vulnerable children in partnership with the Gaba Community Church.
Living Goods is building the field of micro-franchising, breaking ground that will inspire visionary NGOs and global businesses to adapt and scale our model. We’ve opened our playbook to the world – documenting all of our systems, tools, and methods to help organizations improve their financial performance and deepen their impact...
Kenya Training and Monitoring Officer
Ken has a wealth of experience in entrepreneurship training and business development support. He’s worked for the last six years with youth and women in Kenya with both TechnoServe and Mercy Corps. Apart from training he has a keen interest in monitoring, evaluation and research and works with an ‘impact mindset’ – striving to ensure that decisions are data driven, progress is constantly measured and results can be proven. He holds a B.ED Arts degree in Economics and Business studies from the University of Nairobi and a Diploma in Project Management from the Kenya Institute of Management.
Uganda Marketing Manager
Henry leads all of Living Goods’ marketing initiatives in Uganda, from SMS campaigns to brand building and product promotions. He brings with him more than seven years experience in market research, media, and Geographical Information Systems (GIS). After working with local radio stations, he went on to work at mobile operator Celtel Uganda as a Network faults coordinator. Following that he worked with Zain on Geo-marketing and research, and led the Celtel/Zain commercial network expansion. He later moved to Associated Chartered Certified Accountants (ACCA) – Uganda as a Business Relations Manager. Henry holds a Postgraduate Diploma in Journalism & Mass Communication, a B.A. from Makerere University, Kampala and is currently pursuing a Postgraduate Degree in Integrated Marketing Communications.
Uganda Business Field Officer
As the Business Field Officer, Betty manages three major branches in Uganda. Betty is a midwife by profession and before Living Goods volunteered at Uganda’s government hospitals and owned a small drug shop of her own. She joined Living Goods as a Community Health Promoter in 2009. After exceling in sales and health at an individual level, she was promoted to take charge of the Tula branch as its Branch Manager, managing and training over 50 Community Health Promoters. To everyone’s delight the branch excelled month to month, so she was promoted once again to manage not just one branch but three. Best moment so far with Living Goods: this mother of three had the privilege to represent the organization at the Clinton Global Initiative in New York in 2011.