Living Goods’ reason for being is to improve lives. We employ the best monitoring and evaluation tools available to ensure we are achieving our mission.
In 2014 The Children’s Investment Fund Foundation completed an independent three-year randomized evaluation to measure Living Goods’ impact on children’s health. Randomized studies are considered the gold standard in evaluation design.
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Living Goods uses a detailed logical model to identify and set targets for key metrics that drive our core goal of reducing child mortality. These measures include the number of children treated, pregnancies supported, newborn visits, follow-ups, and in-stock rates at every branch. Health Promoters log every patient interaction on their smartphones with our leading edge health apps.
Living Goods managers can see results against health and sales targets for any agent, in real time, on any device. We largely achieved these rigorous internal targets during the randomized study, validating that they are correlated with the outcome of decreased child deaths. We provide all of our stakeholders with detailed quarterly reports and share our data with our government partners.
At the end of 2014, Living Goods and our partners were supporting roughly 1,300 Health Promoters serving a population of roughly one million. Over the next four years Living Goods plans to grow its reach five fold in Uganda and Kenya, reaching over five million people through 6,000 agents.