Traditional training approaches for CHWs are resource-intensive, inconsistent, and do not effectively address individual CHW knowledge and skill gaps. This is directly impacting the quality-of-care CHWs can provide to their communities.

To address this, Living Goods partnered with the Ministries of Health (MoH) in Kenya and Uganda to co-design content and pilot an e-learning platform featuring a gamified, interactive interface, built in certification, and storytelling animations that strengthen learning retention and drive improvements in service delivery. Importantly, the platform functions offline, ensuring access even in low-connectivity areas.

The digital Learning Management System enables CHWs to learn at their own pace—boosting confidence, strengthening clinical decision[1]making, and sustaining performance. In Busia County, Kenya, the pilot achieved 95% course completion and 85% monthly active usage.

 

Building on these results, Uganda’s Ministry of Health—with support from Palladium—has integrated approaches from the digital learning management system to create a blended learning ecosystem that will enhance community health capacity nationwide. Living Goods is now supporting a new pilot to gather user insights that will guide further customization and improvement.

Next, we are expanding this innovation to Burkina Faso and conducting an evaluation in Kenya to capture lessons that will inform optimization, investment decisions, and scale-up. By investing in digital learning, Living Goods is helping governments build sustainable and affordable systems for continuous capacity building— reimagining how primary healthcare is delivered.