What’s new?

• We’ll focus on supporting the delivery of government-led community health, building more resilient health systems, and achieving more durable, sustainable impact. The strategy is not just about Living Goods achieving great results; it is also designed to help our government partners get to these same results within their own systems. We will also adopt an explicit focus on supporting governments with pandemic preparedness.
• We’ll build a stronger evidence base to understand impact through government-led delivery models. We recognize the need to expand our existing evidence base, which currently largely derives from contexts where Living Goods has higher control. We’re coupling this with a commitment to thought leadership and collaboration across countries to strengthen results and advance South-South learning.
• We’ll ensure a more codified approach to selecting and entering new countries, centered on our ability to transition government partners to a place of increased investment and ownership of community health. This includes a strong focus on co-financing, resource mobilization and using return on investment (ROI) tools.
• We’ll expand our use of digital technology and data as tools to strengthen government systems and achieve national impact, while advancing on our journey to deliver software-agnostic advisory services.
• We’ll launch a more explicit and intentional strategy related to resource mobilization, focused on unlocking more funding from governments and growing the overall funding for community health.

What’s staying the same?

• A steadfast commitment to impact. We will continue making decisions based on the results of our impact and will calibrate our strategy accordingly. We will track and hold ourselves accountable to specific impact measures and continue to build an evidence base.
• A continuation of our journey to build strong government partnerships and facilitating government-led community health delivery.
• An emphasis on DESC as the key approach to delivering high-quality community health care, with a particular focus on digital technology as our key enabler.
• Our commitment to ensuring care is delivered cost-effectively remains unchanged, meaning we’ll always look at cost per impact when deciding which opportunities to pursue or expand in.
• An emphasis on solutions that are both operationally and financially sustainable – including financing arrangements that enable greater government ownership and ensuring that community health platforms remain flexible and adaptable to changing health landscapes.
• An ongoing commitment to expanding geographically in places that meet our goals from an impact and feasibility perspective.
• A continued focus on innovation and continuous improvement in all that we do.
• An ongoing commitment to diversity and localization in our teams and ways of working.